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Meriden Staff

George "Bud" Wassell, MS, LPC, CEAP
Director, Solutions Employee Assistance Program

Bud has been with Solutions since 1987 and has been in the EAP field since 1981. He directed the growth of Solutions from a small local program at MidState Medical Center into a state of the art program, offering a broad array of workplace services to multiple organizations statewide. He has been a Certified Employee Assistance Professional since the first certification in 1987. He has designed and implemented EAPs for all sizes and types of organizations. Bud has a Masters in Counseling and is a Licensed Professional Counselor. He is certified in Critical Incident Stress Management and was a founding member of the Employee Crisis Debriefing Network at Hartford Health Care Corporation. Dedicated to the EAP field, he has been an active member and a leader in the Connecticut Chapter of the Employee Assistance Professionals Association (EAPA), serving as President and officer for 12 years.

Bud has conducted all types of EAP training, including Senior Management Briefing, Supervisor Training and Employee Orientations. Other training experience includes Stress Management, Change Management and Violence in the Workplace for all levels of employees.

Marcia Eager, LCSW, CEAP, Program Coordinator
Marcia is a Licensed Clinical Social Worker and has over ten years of experience with Solutions, providing EAP counseling, consultation to managers, stress management programs and various other training programs. She is a Certified Employee Assistance Professional (CEAP). She is also certified in Advanced Critical Incident Stress Management (CISM) and has extensive experience providing CISM services. Her past experience as a Hospice Bereavement Coordinator and founder of The Exceptional Cancer Patient (ECaP) program with Dr. Bernie Siegel, makes her very skilled with Transition and Grief groups.

Marcia has conducted a wide variety of workshops from one to eight hours in length. Some of her favorites are: Right Brain/ Left Brain, Humor, Stress Management, Hypnosis and Relaxation Techniques, Change Management, Living with Life-threatening and Catastrophic Illness, Conflict Resolution, Spirit In The Workplace, Take Time for Your Life, EAP Supervisor Training, EAP Employee Orientations and Toxic Work.

Abby Anderson, M.S., LPC, CEAP,Program Coordinator
Abby is a Certified Employee Assistance Professional (CEAP) who holds a master’s degree in counseling and school psychology and is a Licensed Professional Counselor (LPC). Abby has, in her twenty-five years of counseling, worked extensively with individuals experiencing a broad range of difficulties, including substance abuse, working in both inpatient and outpatient settings. She has been in the employee assistance field for ten years, providing assessment and counseling, and presenting a wide range of educational and training topics to many organizations and varied populations.

Abby has worked and trained in a variety of settings, from direct manufacturing facilities, law firms, municipalities, universities, corporate headquarters, hospitals, and community service offices. The types of training she has done include Stress Management, Burnout Prevention, Effective Communication, Male-Female Communication, Dealing with Difficult People, Substance Abuse Education, Conflict Management/Resolution, and Fighting Fair.

Evelyn Gonzalez Mercado, AS , EAP Business Coordinator
Evelyn has been with Solutions for over five years and has been employed at MidState Medical Center since 1985. She is bi-lingual and bi-cultural in Spanish. She has excellent desk-top publishing, database management, program reporting, phone triage and crisis intervention skills. She is responsible for our central office operation as well as our website.

Laurie Zlotowski, AS, EAP Services Associate
Laurie has been with Solutions since 2002 and has served as Admissions & Marketing Coordinator and Assistant for a nursing home system.  She brings a high level of customer service, organizational and research skills to Solutions.  Laurie provides direct services to our customers in fulfilling information, resource and referral requests. She also maintains our library of tips, information and community resources as well as, providing support to the Program Coordinators with flyers and handouts for trainings


Hartford Office

Vivien Bergl, LCSW, CEAP, Program Coordinator, Hartford Office
Serving Hartford Hospital and Connecticut Childrens Medical Center, Vivien brings eight years of EAP experience from The Travelers, Make It Work EAP and Shapiro Associates and is a nationally Certified Employee Assistance Professional (CEAP) and a Licensed Clinical Social Worker (LCSW). Prior to her EAP positions, she worked for 10 years in outpatient mental health and child welfare. Vivien also has training and significant experience in Critical Incident Stress Debriefings.

Vivien has ten years of training experience in corporate, academic, manufacturing and healthcare settings. She also has academic teaching experience in human services and gerontology.

She has delivered a broad variety of topics, including Coping with Stress & Change, Bereavement, Conflict Resolution, Dealing with Difficult People, Effective Listening and Communication, Team Building, Caregiver Stress, Rape Prevention and EAP Supervisory Training.

Rebecca Harris, MS, LPC, CEAP, EAP Program Coordinator
Becky has ten years of experience at Solutions EAP and is a Certified Employee Assistance Professional (CEAP) and a Licensed Professional Counselor (LPC). She is very skilled in all facets of EAP direct services, including management consultation and group work. She also has nine years of experience in Substance Abuse treatment.

Lucretia Klieback, MSW, LCSW, CISM, EAP Consultant
Lucretia is a Spanish speaking, Licensed Clinical Social Worker with extensive experience in Crisis Intervention, Group Work, Individual and Family Counseling. She has been with Solutions EAP for four years and also works at Connecticut Childrens Medical Center as a Social Worker in Intensive Care. She is certified in Critical Incident Stress Management.

Joint Venture with Middlesex Hospital

Gwen Kesten, Ph.D. Program Coordinator, Middlesex Hospital EAP
Gwen is a clinical psychologist who comes to Solutions from Manchester Memorial Hospital where she worked for 9 years directing adult outpatient behavioral health services. In that capacity she had direct clinical responsibilities as well as administrative oversight and community liaison functions. She has 16 years of clinical experience working with children, adolescents and adults. She has coordinated crisis services, worked with anxiety disorders, sexual dysfunction, eating disorders and peri-menstrual problems.

Gwen has conducted a number of workshops for businesses, local PTOs and in healthcare settings on burnout, stress management, topics related to clinical syndromes such as depression, anxiety or personality disorder and on sexuality.

Kelly Huffman, MS, LPC, CEAP EAP Counselor, Middlesex Hospital EAP
Kelly has a Masters degree in Counseling, is a Licensed Professional Counselor and a Certified Employee Assistance Professional. She has been in the employee assistance field for 20 years and has worked with a variety of organizations, including large corporations, hospitals, manufacturing companies, government and human service agencies. Her areas of clinical specialty are substance abuse, women’s issues, and grief/loss counseling. In addition to her counseling responsibilities, she has conducted numerous presentations on a wide range of topics such as Stress Management, Coping with Change, Sexual Harassment, Team Building, Substance Abuse, Effective Communication and Dealing with Difficult People.

Consultant Staff

Gary Alger, M.Div., LADC, CEAP 
Gary comes to Solutions EAP with an extensive background in external EAP’s, servicing major national contracts, as well as catering to small businesses in the central Connecticut region since 1990. A former pastor, and now a nationally Certified Employee Assistance Professional (CEAP), and state licensed alcoholism and drug counselor (LADC). Gary’s past clinical experience includes individual and couples therapy, anxiety disorders, substance abuse, and grief/loss issues. In addition, he has specialized training in conflict resolution/management and critical incident stress de-briefing.

Judith Wilcox, Ed.D, Critical Incident Stress Management Consultant
As an approved trainer for the International Critical Incident Stress Foundation, Judith has trained several Peer Teams at the Department of Mental Health & Addiction Services. She provides on-going clinical supervision to the team at Connecticut Valley Hospital. She also has many years of experience as a mental health professional, college professor and Emergency Medical Technician.

D. Craig Newton, MSW, LCSW, BCD, Critical Incident Stress Management Trainer
Craig is a lecturer in both the departments of Medicine and Surgery in the Yale University School of Medicine. He has been involved in Critical Incident Stress Management since 1986. As a recognized ICISF instructor, Craig teaches both the basic CISM course and the Crisis Intervention/Peer Support Training. He has 20 years experience teaching and consulting on a variety of topics to Law Enforcement, Fire Service and the EMS community. Currently working as a Senior Clinical Social Worker at Yale-New Haven Hospital in Employee Assistance, he has past experience with the Emergency Department, Trauma Service and Child Inpatient Psychiatry.

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