Standard Releases

The Solutions EAP Statement of Understanding is a mandatory document, signed by the client, which informs the client of Solutions EAP services, policies and procedures, and client confidentiality.

Statement of Understanding


The Solutions EAP Release of Information (Authorization to Use of Disclose Protected Health Information) is a voluntary document, signed by the client, granting permission to Solutions EAP to release otherwise protected health information (PHI) to a named party or entity. Unless instructed by a Solutions EAP staff member or counselor, the client does not need to complete this form.

Release of Information


Upon completion of either of the above forms, please email the document as an attachment

to, and feel free to call to confirm the document was successfully received – 1-800-526-3485.