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  CISM    Workshops   Group Services  

Saving Good Employees (included in your EAP package)

A basic workshop on identifying, confronting and referring a troubled employee.Supervising an employee with personal problems can be one of the most time consuming and toughest jobs a manager has.   If an employee’s personal problems are significantly affecting his or her job performance, the manager must take some action.  How does one motivate the employee to get assistance?  Designed to help managers be more proactive and effective without getting over-involved, this training helps save good employees. 

Managing Through Transitions

Managing in times of organizational change can be challenging.  Employees have intense emotions.  Communication at these times often breaks down.  This training is designed to teach managers about the three-phase process of change and to understand what employees are feeling by mapping their own change experience.  Specifics of how to communicate and what to avoid are discussed. 

What Supervisors Need To Know About Alcohol & Drug Use In The Workplace

This training will fulfill the requirements for the DOT Alcohol & Drug Regulations.
Supervisors are a company’s first line of defense against drug and alcohol use in the workplace.  The nature of their role makes them the most responsible for identifying alcohol and drug use and confronting users.  This training gives supervisors the necessary tools and coaches them on how to handle this effectively and within the law. 

Cultivating Emotional Intelligence in the Workplace

Emotional intelligence is related to awareness and effectiveness of feelings, both one’s own and in dealing with others.  Research shows that organizations headed by individuals with high Emotional Intelligence outperformed yearly revenue targets by 15%-20%. Learn more about this competency and how it can enhance you as a leader.
Understand what Emotional Intelligence is
Learn the five components of Emotional Intelligence
Identify your own Emotional Intelligence level 

Supervision 101: What Everyone Needs To Know

Learn some basic skills necessary to be an effective supervisor.  Communication skills and techniques, how to manage employees in conflict, addressing performance issues, and building an effective , cooperative team will be discussed.  This is interactive and role-plays will be utilized.

Conflict Resolution for Managers & Supervisors

Everyone has some conflict in their lives and work is no exception. Learn how to strategize rather than react to conflict.  Understand your own style of interacting as well as ways to make your conflict resolution a win-win situation. This workshop will assist Managers and Supervisors in developing more productive, less stressful ways of resolving actual or potential, conflict situations.  Simple, easy steps to take in order to respond in a more assertive, non-threatening manner will be explored. Difficult personality traits and how to work with them without conflict and upset will also be addressed.  Effective communication strategies will be discussed with an emphasis on helping supervisors and employees resolve conflict on their own. 

Confronting Sexual Harassment

Sexual Harassment is a misuse of power with serious consequences.  It can cause victims to change careers, lose their jobs, and develop stress related illnesses.  Sexual harassment will be defined, how it operates in the workplace and the many forms of sexual harassment will be discussed.  Scenarios will be presented to further explore and better understand sexual harassment.  Legal ramifications will be presented. This two hour workshop will fulfill the requirements for the State of Connecticut. 

Preparing for and Preventing Violence in the Workplace

This workshop will give managers tools to handle conflict, anger and aggression in the workplace.  An overview of workplace violence, signs of a potentially violent employee, creating an atmosphere that prevents violence, preparing for a terminating and using a team approach for handling threats will be discussed.  Interventions that help healing when violence strikes will also be covered. 

Leading & Coaching for Results at Work

Being in a leadership position can be challenging in dealing with both diverse individuals and team dynamics. It’s important to recognize individual contributions and strengths while promoting collaborative teamwork. Learn ways to increase your emotional intelligence and that of your team. This workshop will address techniques, skills and strategies for getting results while motivating people and increasing job satisfaction.

       Influence and motivate for peak performance
 Communication skills essential to effective team functioning
 Guiding your team to prevent conflict and deal with it proactively
 Emotional Intelligence concepts to enhance leadership skills 

Managing Through Turbulent Times

With today’s turbulent changing times, managers need to be adept at coping with their own changing environment at the same time they lead employees through transitions.  This can be quite a challenge, but with knowledge and real life skills, it can be managed in an empathic manner while continuing to be productive in the workplace.

 Participants will learn about:
 Their own reactions to change
 Review common myths about change
 Learn stages, common feelings and reaction of their employees
 Understand what employees need
 What to avoid in the midst of change
 How to communicate effectively

 Communicating Effectively as a Leader

Managing means dealing with many different individuals and their own styles of communication.  As such, it is very important for managers to become effective communicators so that a successful team can develop.  In this seminar participants will learn about how to deal with conflict, learn various styles of communication, giving and receiving feedback, barriers to effective communication, and how to confront and address performance issues.   Role playing and small groups will be used to facilitate the process and participants will be encouraged to actively participate.

 Managing Challenging Situations & Creating a Respectful Workplace

  Call Solutions EAP at 1-800-526-3485  to arrange a training session.

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