Supervisor/Manager Training |
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Saving
Good Employees A
basic workshop on identifying, confronting and referring a troubled employee.
Supervising an employee with personal problems can be one of the most
time consuming and toughest jobs a manager has.
If an employee’s personal problems are significantly affecting his or
her job performance, the manager must take some action.
How does one motivate the employee to get assistance?
Designed to help managers be more proactive and effective without getting
over-involved, this training helps save good employees. Managing
Through Transitions Managing
in times of organizational change can be challenging.
Employees have intense emotions. Communication
at these times often breaks down. This
training is designed to teach managers about the three-phase process of change
and to understand what employees are feeling by mapping their own change
experience. Specifics of how to
communicate and what to avoid are discussed. What
Supervisors Need To Know About Alcohol & Drug Use In The Workplace This
training will fulfill the requirements for the DOT Alcohol & Drug
Regulations.
Supervisors are a company’s first line of defense against drug and
alcohol use in the workplace. The
nature of their role makes them the most responsible for identifying alcohol and
drug use and confronting users. This
training gives supervisors the necessary tools and coaches them on how to handle
this effectively and within the law. Cultivating
Emotional Intelligence in the Workplace Emotional
intelligence is related to awareness and effectiveness of feelings, both one’s
own and in dealing with others. Research
shows that organizations headed by individuals with high Emotional Intelligence
outperformed yearly revenue targets by 15%-20%.
Learn more about this competency and how it can enhance you as a leader.
Supervision
101: What Everyone Needs To Know Learn
some basic skills necessary to be an effective supervisor.
Communication skills and techniques, how to manage employees in conflict,
addressing performance issues, and building an effective , cooperative team will
be discussed. This is interactive
and role-plays will be utilized. Conflict
Resolution for Managers & Supervisors Everyone
has some conflict in their lives and work is no exception. Learn how to
strategize rather than react to conflict. Understand
your own style of interacting as well as ways to make your conflict resolution a
win-win situation. This
workshop will assist Managers and Supervisors in developing more productive,
less stressful ways of resolving actual or potential, conflict situations.
Simple, easy steps to take in order to respond in a more assertive,
non-threatening manner will be explored. Difficult
personality traits and how to work with them without conflict and upset will
also be addressed. Effective
communication strategies will be discussed with an emphasis on helping
supervisors and employees resolve conflict on their own. Confronting
Sexual Harassment Sexual
Harassment is a misuse of power with serious consequences.
It can cause victims to change careers, lose their jobs, and develop
stress related illnesses. Sexual
harassment will be defined, how it operates in the workplace and the many forms
of sexual harassment will be discussed. Scenarios
will be presented to further explore and better understand sexual harassment.
Legal ramifications will be presented. This two hour workshop will
fulfill the requirements for the State of Connecticut. Preparing
for and Preventing Violence in the Workplace This
workshop will give managers tools to handle conflict, anger and aggression in
the workplace. An overview of
workplace violence, signs of a potentially violent employee, creating an
atmosphere that prevents violence, preparing for a terminating and using a team
approach for handling threats will be discussed.
Interventions that help healing when violence strikes will also be
covered. Call Solutions EAP at 1-800-526-3485 to arrange a training session.
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