Positive Confrontation        

Guidelines for Performance Discussions
Steps For Making A Referral
What can EAP do for you 

Suggested Steps

1. Say something positive, affirming past work history, contributions, technical skills, etc. Present the performance problem (s). Have documentation ready to present as a visual illustration of the problem, if needed, to break through defensiveness, arguing.
2. Clearly state your expectations for improvement, preferably in writing, including a timeframe.
3. Set consequences, if any, resulting from the current situation, including future steps if the stated expectations are not met.
4. Make referral to EAP, as a routine resource to assist in correcting performance problem (s).
5. Arrange for follow-up plans to monitor progress and/or continue with discipline process.