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Positive Confrontation
1. Choose your time and place carefully.
A. Allow plenty of time - no rushing
B. Private meeting place - your office or conference room. Definitely Not in front of other employees.
2.
Have thorough documentation present during discussion.
3. Judge the performance, not the person.
4. Stick to the facts.
5. Allow person an opportunity
to express his/her view, but don't
discuss or solve
the excuses.
6. Remain objective.
7. Don't allow angry feelings to creep in.
Take time out if you
become angry. Don't lose your
cool!
8. Develop a plan of action and follow-up time to
discuss progress
or lack of it.
REMEMBER TO CALL US FOR ADVICE OR
COACHING
1-800-526-3485